The warm weather and chirping birds are proof that spring wedding season is upon us. As their special day approaches, your clients will want to confirm that your photo booth business will meet all their needs. Having a wedding in an unpredictable season like Spring can be stressful, but you can easily calm your clients’ fears by preparing confident answers for the questions they will ask. To help you out, we’ve compiled the top 5 most common questions so you can be ready with well-prepared answers.
- How long have you been in business? This question is the most common when considering any service, so even if you haven’t been an established photo booth business for very long it’s important to answer honestly. In the instance that you’ve only been in the business for a year or less, stay away from specifics. Use phrasing like “We are a fairly new business, but we’ve had excellent feedback and worked many different types of events!”. This is a great time to pull out your portfolio, thus leading us to the next question.
- Do you have references? In short, you need references. Be prepared to have printed testimonials and examples of your work in a digital and printed portfolio to share with your potential clients. This will not only provide them with tangible proof of the product they’ll receive, but reinforce their decision to choose you based on the great feedback from your past customers.
- What kind of equipment do you use? For AAAPhotoBooth owners this question will be an easy one to answer with confidence. You can assure your clients that your photo booth business uses the most cutting edge software and equipment. There is no need to overwhelm them with details. Knowing the brand name and model of your equipment will be enough for most clients.
- What will the booth look like: This question is bride code for “Will it be an eyesore?”, so be ready to show the client pictures of the booth looking its best and most unobtrusive. Let your clients know the dimensions of the booth and what it requires to function (outlets, a sheltered area, etc.). If applicable let the client know you can be flexible with their theme, blending the photo booth into their decor or color scheme. For AAAPhotoBooth client’s that service mostly weddings, the booths now come in white!
- How long does it take to set up? Can you set up early? Weddings run on a tight time schedule. Making sure your clients know you can set up quickly and work with their timeline is key to maintaining their business. When the issue of time comes up, be sure to learn your client’s expectations so you will both be on the same page when the day of the event arrives.
The key to keeping your photo booth business on top is preparation. If you can answer all of these questions professionally and back up your answers with visual proof then your client will feel confident they are working with the best in the business.